PRIVACY POLICY

At French & Co Projects, the information you give are protected. References to “we” or
“us” are to French & Co Projects (Charity Organization). We collect information that
helps us make informed decisions, fund raise more efficiently and give you the best
possible experience on our websites and from our communications.
This privacy notice sets out how French & Co Projects collects, uses and stores
personal data, including via its website, frenchandcoproject.com and its associated
sites.

When do we collect information about you?

We collect information:
 when you give it to us directly
 when you give it to us indirectly
 when you give it to us via social media
 when you use our website or apps

Directly
You may give us personal information when you: donate, sign up for one of our events,
communicate with us, request a speaker, sign up for email newsletters and leave a
comment on our social media accounts.
Indirectly
We may get your personal information via a fundraising associate, organization or
platform if you’ve told them that you’re supporting us and with your consent. Please
check their privacy policies when you give them your information.
Social Media
We may get information about you from your social media accounts or services.
Facebook and Twitter are examples. We can do this if you’ve set your account settings
to give us permission. Please check your settings and their privacy policies for more
details.

In some cases we hold publicly available information from social media channels (such
as social media handles or number of followers). This provides us with an overview of
who drives the conversation on topics that relate to our work. Should we want to reach
out to a particular social media handle we would do so using the contact information
provided publicly.
Our websites and apps
We may use “cookies” to help us improve the performance of our website and
campaigns. Cookies are small text files that websites send to your computer (or phone
or tablet). They save and store information about how you use the website. We use
them to give you a tailored experience on our website. They make using our sites faster
and easier.
If you enter your details onto one of our online donation forms, and you don’t complete
the donation, we may contact you via email to see if we can help with any problems you
may be experiencing.
Similarly if you receive an email, open it, don’t open it, select a link, browse our website,
we collect this information so we can see which stories are popular and which aren’t.
This data is not used to identify you personally.

What information do we collect?
If you contact us for any reason we’ll usually collect your:
1. name
2. email
3. phone number
4. address

When you sign up for a survey or fundraise for us we may also ask

  • what your interests are concerning our projects
  • which age bracket you’re in
  • what social media channels you use

Who has access to your data?

Trained Staff
Your information is only accessible by trained staff, volunteers and contractors. We
regularly review who has access to your information. We do comprehensive checks on
contractors before we work with them. We also put an agreement in place that sets out
how they manage the personal data they may have access to.

How do we keep your information safe?
We use appropriate technical and organizational measures and precautions in order to
protect your personal data and to prevent the loss, misuse or alteration of your personal
data. While we make sure to keep your data safe, no data transmission over the
Internet is 100% secure. We can’t guarantee fully the security of any information you
send us and you do so at your own risk.

How long do we keep your information?
We keep your information for as long as it’s necessary or till you request formally for
them to be canceled and deleted by us. But, if you request to receive no further contact
from us, we’ll keep some basic information about you on our suppression list in order to
avoid sending you unwanted materials in the future.

Our legal basis for processing personal data
Personal data may be legally collected and used if it’s necessary for a legitimate interest
of the organization using the data, as long as its use is fair and doesn’t adversely impact
the rights of the individual concerned.

  • Our legitimate interests include:
  • Charity Governance; including delivery of our charitable purposes, statutory and financial reporting and other regulatory compliance purposes;
  • Administration and operational management; including responding to solicited enquiries, providing information and services, research, events management, the administration of volunteers and employment and recruitment requirements.
  • Fundraising and campaigning; including administering campaigns and
    donations, and sending direct marketing and thank you letters by post.

If you’d like to change our use of your personal data in this manner, please get in touch
with us using the details below.

How can I change my information?

Contact us info@frenchandcoproject.com (+233) 0327031064 if you’d like to:
 Update your personal information
 Change your personal information
 Change your contact preferences

You have rights under data protection laws:
 You can request any information we hold on. We will supply information you ask
for as soon as possible, but this may take up to 30 days. You may be asked for
proof of identity.
 You have the right to ask us to stop using or to restrict the processing of your
personal data in certain cases, i.e. where it’s not needed to do what you provided
it to us for, or if there is some disagreement about its accuracy or legitimate use.

 You can withdraw your consent to us processing your data at any time (where
such processing is based on consent i.e. to send you electronic direct marketing).
 If you believe our records are inaccurate you have the right to ask for those
records concerning you to be updated. To update your records please get in touch
with us using the details above.

 In some cases, you have the right to be forgotten (i.e. to have your personal data
deleted from our database), or transferred to another organization (“data
portability”). Where you have requested that we don’t send you marketing
materials we’ll need to keep some limited information in order to ensure that you’re
not contacted in the future.
If you have any concerns about the way your data is being used or if you’d like to make
a complaint please contact us using the details above.

When do we update this notice?
We can change this Privacy Notice when we need to. If we make any significant
changes in the way we treat your personal information we’ll make this clear on our
websites or by contacting you directly.
This privacy notice was prepared to be as comprehensive as possible, but it doesn’t
include an exhaustive list of every aspect our collection and use of personal information.

However, we’d be happy to provide any further information or explanation about our
practices.
If you’ve any questions, comments or suggestions, please let us know by contacting us.